Privacy

Information used to operate this store

This notice describes how organikalife handles information when you browse organikalife.shop, place an order or contact us. Order information can include your name, email, phone number, billing and delivery addresses, items ordered, transaction status and correspondence. Store technology can also receive device, browser and connection information.

Why information is needed

We use information to process orders, arrange delivery and returns, answer requests, keep transaction records and protect the store against misuse. Please do not send payment-card details or medical records to our support email. Product browsing is not a medical consultation.

Service providers and cookies

Our storefront is hosted by Shopify. Information needed for an order may be handled by storefront, payment, delivery and support service providers. Providers may process information outside your province or Canada. Essential cookies support functions such as the cart and checkout. Any optional cookie choices made available on the site can be managed through the site's privacy controls or your browser; blocking essential cookies may affect shopping.

Your requests and choices

You may contact us to ask about the personal information we hold, request access or correction, or discuss withdrawal of consent and deletion. We may need to verify your identity. Some records must be retained for transaction, dispute or legal requirements. We will explain any limits that apply to a request. Optional marketing requires an appropriate choice from you; buying a product does not require a marketing subscription.

Retention, safeguards and concerns

We aim to keep information only as long as needed for its stated purpose and applicable recordkeeping duties, and to use reasonable safeguards appropriate to the information. Contact our store team with a privacy question or complaint. You may also raise concerns with the privacy regulator responsible for your situation.